Legal Information / Company Information

Seller
Chirashiya Dot Com Co., Ltd. (Chirashiya.com, Inc.)

Representative
Shinji Kawata

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Business Address
4-9-2 Naka Nishiichiba-cho,
Kakamigahara-shi, Gifu 504-0018, Japan

This is a valid and registered business address.

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Phone Number
+81-58-201-7215
(Business hours: Weekdays 10:00 AM – 4:00 PM JST)

For inquiries regarding products or orders, please contact us primarily via email.
We kindly ask that you refrain from sales or solicitation calls.

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Email Address
shop@kikumatsu.jp

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Website
https://kikumatsu.jp/

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Pricing and Additional Fees

• All prices are tax-inclusive

• Shipping fees vary depending on destination and order details

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Payment Methods

We accept the following payment methods:

• Credit Cards (VISA / Mastercard / JCB / AMEX / Diners)

• Other secure payment methods provided at checkout

Please refer to the checkout page for details.

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Order Processing and Shipping

Orders are typically processed and shipped within a few business days after confirmation.

Please note that processing and shipping times may vary depending on order volume, inventory availability, weather conditions, logistics, or production circumstances.

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Returns and Exchanges

Please refer to our separate Return & Refund Policy page for details.

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Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery.
We will provide a replacement or refund at no additional cost.

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Order Limits

We may limit the quantity of certain items.
Any such limits will be clearly stated on the product page.

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Product Disclaimer

We strive to ensure that product images and descriptions are as accurate as possible.
However, actual colors and appearance may vary depending on your device and viewing environment.